1. Information We Collect
We may collect the information you choose to provide when you contact us, including your name, company name, email address, phone number, WhatsApp number, aircraft or parts-related inquiry details, and any other information you include in your message or attachments.
2. How We Use Information
We use personal information to respond to inquiries, provide quotations and operational support, coordinate sourcing and repair services, maintain business records, improve our website and communications, and comply with legal or regulatory obligations.
3. Communications
If you contact us by email, website form, or WhatsApp, we may use those channels to reply to your inquiry, provide updates, or request additional details needed to handle your requirement. We do not treat routine business communications as a subscription marketing list unless you separately request that type of communication.
4. Cookies and Website Data
Our website may collect basic technical information such as browser type, device type, referring pages, and approximate usage activity to help us understand site performance and improve the visitor experience. This information is generally used in aggregated form.
5. Sharing of Information
We do not sell personal information. We may share information with service providers, logistics partners, repair facilities, technology vendors, or professional advisers when reasonably necessary to operate our business, fulfill a request, protect our rights, or comply with law.
6. Data Retention and Security
We retain information for as long as reasonably necessary to manage business relationships, support operational and compliance requirements, resolve disputes, and meet legal obligations. We use reasonable administrative and technical measures to help protect personal information, but no method of transmission or storage is completely secure.
7. Your Rights
Subject to applicable law, you may request access to the personal information we hold about you, request corrections, or ask that we delete information that is no longer required for legitimate business or legal purposes.
8. Third-Party Services
Our website or communications may involve third-party platforms such as hosting providers, analytics tools, map providers, email systems, or WhatsApp. Your use of those services may also be subject to the privacy terms and policies of the relevant third party.
9. Policy Updates
We may update this Privacy Policy from time to time to reflect operational, legal, or website changes. The version posted on this page will be the current version.
10. Contact Us
For privacy-related questions or requests, please contact SeaKeepers Aviation using the details below.